Office Assistant

Inkomoko is looking for a responsible Office Assistant to support the team in Kakuma at the front desk and provide professional administrative support to the company. Specific responsibilities include:

Responsibilities

Receptionist Duties (70% Time)

• Ensure the office is open and closed on time
• Maintain professional front office/receptionist area & answer the office telephone
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Complete administrative tasks while seated at the front desk throughout the day
• Ensure security at the front desk

Office Administration (30% time)

• Office supply management – ensure the office has all supplies needed for successful operations
• Stock control and monitoring for all chemicals and materials used
• Communicate to the management in case of any repairs or maintenance required.
• Reserve and prepare rooms for meetings – must be on time before meeting start, including tech
• Clerical duties, including filing, photocopying, scanning

Minimum Qualifications

Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to detail. Minimum qualifications include:

• Ability to meet deadlines and work independently with the highest personal integrity
• Basic computer skills with MS Excel and Word
• High level of customer service, with experience in customer care roles
• Previous professional work experience
• Holder of a Bachelor’s degree or related Advanced Diploma
• Good Communicator in English and Swahili
• Must be residing in Kakuma.

What You’ll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact on your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.